Digital Cheetahs
Privacy Policy
Last Updated: September 25, 2026
Digital Cheetahs ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
1. Information We Collect
a) Information You Provide Directly
- Contact form submissions (name, email, phone number, message)
- Project inquiry / quotation requests (business details, project requirements)
- Billing information (name, billing address, payment details) when you engage us for paid services
- Communications via email, WhatsApp, or other channels
b) Information Collected Automatically
- IP address, browser type, device type
- Pages visited, time spent on site, referral source
- Cookies and similar tracking technologies (see Section 5)
c) Payment Information
When you make a payment to us, payment processing is handled by third-party payment processors (e.g., bank transfer, [Stripe/PayPal/JazzCash - insert applicable]). We do not store full card details on our servers; this is handled directly by the payment processor in accordance with their own privacy and security policies.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide quotations
- Deliver, manage, and invoice for contracted services
- Communicate project updates, timelines, and deliverables
- Improve our website, services, and customer experience
- Send occasional updates or marketing communications (only with your consent, where required by law)
- Comply with legal and accounting obligations
3. Legal Basis for Processing
Where applicable law requires it, we process your data based on:
- Consent - e.g., when you submit a contact form or subscribe to updates
- Contract performance - e.g., processing payment and project information to deliver agreed services
- Legitimate interest - e.g., improving our services and website security
- Legal obligation - e.g., retaining invoices for tax/accounting purposes
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers who support our operations (hosting providers, payment processors, email/CRM tools), bound by confidentiality obligations
- Legal authorities, if required by law, court order, or to protect our legal rights
- Business transfers, in the event of a merger, acquisition, or sale of assets, with notice provided where required
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal, tax, or accounting requirements (e.g., invoices retained per applicable Pakistani law)
Project-related data may be retained for a reasonable period after project completion for support, portfolio, and record-keeping purposes, unless deletion is requested.
7. Data Security
We implement reasonable technical and organizational measures (secure hosting, restricted access, encrypted transmission where applicable) to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Object to certain processing of your data
To exercise these rights, contact us at contact@digitalcheetahs.com. We will respond within a reasonable timeframe.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, portfolio hosting). We are not responsible for the privacy practices or content of external sites.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
11. International Data Transfers
If you are located outside Pakistan and interact with our services, your information may be transferred to and processed in Pakistan or other countries where our service providers operate. By using our services, you consent to such transfers.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance.
13. Governing Law
This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan.
14. Contact Us
For privacy-related questions or requests, contact:
Digital Cheetahs
Email: contact@digitalcheetahs.com
Address: Virtual Office, Faisalabad, Punjab 38000, Pakistan
Phone: +92 3241145736